Shipping & Returns

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a  store credit, or an exchange. Please see below for more information on our return policy.

All returns must be made and received within 30 days of purchase.

Items marked as Final Sale are not eligible for return or exchange.

Items purchased during a sale or with a promotion are final sale and they are not eligible for return or exchange.

If an item is purchased full price, then purchased again during a promotion or sale, this voids the return of the item purchased at full price and on sale. 

Exchanges: We do not hold/save any sizes. Exchanges are processed when your returned items deliver to us, based on the availability we have at that time. 

Bodysuits may not be returned or exchanged. They are Final Sale.

Swimwear bottoms and swimsuit sets may not be returned or exchanged. They are Final Sale.

Returns

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at support@anassah.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Anassah: Returns

Shop 07, Swati Trinity, Block A, Sardar Patel Ring Rd, near Applewood Township, near Shantipura, Ahmedabad, Gujarat 380054

Please note, you will be responsible for all return shipping charges.

We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Questions?

If you have any questions concerning our return policy, please contact us at: support@anassah.com